D365 CRM

IFI Techsolutions has extensive knowledge of Dynamics 365 app implementations that are hybrid, on-premises, and online. If unique rules, spotty Internet access at your location, or other restrictions apply, our cloud specialists can integrate CRM into your cloud plan or deploy it on your server.

D365 Finance & Ops

Dynamics 365 Finance & Operations is frequently the best choice for large, complex, or diverse businesses that want to manage their finances, inventory, and other operations in the cloud. The Dynamics 365 applications listed below are derived from Enterprise Resource Planning and are used for a variety of daily operations within an organisation.

D365 Business Central

Microsoft Dynamics 365 Business Central is a business management solution for small and medium-sized businesses that automates and streamlines business processes and assists in business management. It provides a comprehensive set of solutions to assist you in managing all aspects of your business, including finance, manufacturing, sales, shipping, project management, services, and more.

D365 CRM

The following Dynamics 365 CRM apps are built on the Microsoft Power Platform, which fulfil your employee’s unique needs. These applications oversee keeping track of the metrics and providing the tools necessary to attract and keep customers.

Dynamics 365 Customer Service

With Customer Service apps, Microsoft Dynamics 365 Customer Service enables businesses and public sector organisations to build great customer relationships by focusing on optimum customer satisfaction. It includes a plethora of features and tools that organisations can use to manage the services they provide to their customers.

Dynamics 365 Sales

MS Dynamics 365 Sales solution is used for a corporate or public sector organization's sales function, these organisations can keep track of their accounts and contacts, nurture sales from lead to order, create sales collateral, and create marketing lists and campaigns. You can even track service cases that are associated with specific accounts or opportunities.

Dynamics 365 Field Service

With Customer Service apps, Microsoft Dynamics 365 Customer Service enables businesses and public sector organisations to build great customer relationships by focusing on optimum customer satisfaction. It includes a plethora of features and tools that organisations can use to manage the services they provide to their customers.

Dynamics 365 Marketing

Dynamics 365 Marketing is a marketing automation application that assists in the conversion of prospects into business relationships. The Dynamics 365 Marketing app integrates with Dynamics 365 Sales, Dynamics 365 Customer Insights, Microsoft Teams, and other products to help you make faster and better decisions by leveraging data and artificial intelligence. Marketing can be used to create graphical email messages, share information between sales and marketing teams, and much more.

With Customer Service apps, Microsoft Dynamics 365 Customer Service enables businesses and public sector organisations to build great customer relationships by focusing on optimum customer satisfaction. It includes a plethora of features and tools that organisations can use to manage the services they provide to their customers.

MS Dynamics 365 Sales solution is used for a corporate or public sector organization’s sales function, these organisations can keep track of their accounts and contacts, nurture sales from lead to order, create sales collateral, and create marketing lists and campaigns. You can even track service cases that are associated with specific accounts or opportunities.

Field Service solution provides on-site service to customers. The application combines workflow automation, scheduling algorithms, and mobility to assist you in preparing mobile workers for success when they are on-site with customers fixing problems.

Dynamics 365 Marketing is a marketing automation application that assists in the conversion of prospects into business relationships. The Dynamics 365 Marketing app integrates with Dynamics 365 Sales, Dynamics 365 Customer Insights, Microsoft Teams, and other products to help you make faster and better decisions by leveraging data and artificial intelligence. Marketing can be used to create graphical email messages, share information between sales and marketing teams, and much more.

Dynamics 365 Finance & Ops

Dynamics 365 Finance & Operations is frequently the best choice for large, complex, or diverse businesses that want to manage their finances, inventory, and other operations in the cloud.

The Dynamics 365 applications listed below are derived from Enterprise Resource Planning and are used for a variety of daily operations within an organisation.

With Customer Service apps, Microsoft Dynamics 365 Customer Service enables businesses and public sector organisations to build great customer relationships by focusing on optimum customer satisfaction. It includes a plethora of features and tools that organisations can use to manage the services they provide to their customers.

Microsoft Dynamics 365 Supply Chain Management provides organisations with the ability to powerfully connect and optimise planning, scheduling, operations, and cost management, as well as agility and efficiency in supply chain and manufacturing. Use AI and the Internet of Things (IoT) to gain predictive insights and intelligence for planning, production, inventory, warehouse, and transportation management. Supply Chain Management has the potential to increase operational efficiency, product quality, and profitability.

Many recordkeeping tasks are simplified, and several staffing processes are automated. Employee retention, benefits administration, training, performance reviews, and change management are examples of these processes. Human Resources also provides a framework for human resources staff to manage oversight areas.

Dynamics 365 Commerce provides an all-encompassing omnichannel solution that integrates back-office, in-store, call centre, and digital experiences. Commerce enables you to increase revenue through improved employee productivity, build brand loyalty through personalised customer engagements, optimise operations to lower costs, and drive supply chain efficiencies.

Dynamics 365 Finance

Dynamics 365 Finance aids in the automation and modernization of your global financial operations. To drive business growth, monitor performance in real time, forecast future outcomes, and make data-driven decisions. Finance can be used to drive strategic financial decisions using AI, to unify and automate your financial processes, to reduce operational expenses, and to reduce global financial complexity and risk.

Dynamics 365 Supply Chain Management

Microsoft Dynamics 365 Supply Chain Management provides organisations with the ability to powerfully connect and optimise planning, scheduling, operations, and cost management, as well as agility and efficiency in supply chain and manufacturing. Use AI and the Internet of Things (IoT) to gain predictive insights and intelligence for planning, production, inventory, warehouse, and transportation management. Supply Chain Management has the potential to increase operational efficiency, product quality, and profitability.

Dynamics 365 HR

Many recordkeeping tasks are simplified, and several staffing processes are automated. Employee retention, benefits administration, training, performance reviews, and change management are examples of these processes. Human Resources also provides a framework for human resources staff to manage oversight areas.

Dynamics 365 Commerce

Dynamics 365 Commerce provides an all-encompassing omnichannel solution that integrates back-office, in-store, call centre, and digital experiences. Commerce enables you to increase revenue through improved employee productivity, build brand loyalty through personalised customer engagements, optimise operations to lower costs, and drive supply chain efficiencies.

Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a business management solution for small and medium-sized businesses that automates and streamlines business processes and assists in business management. It provides a comprehensive set of solutions to assist you in managing all aspects of your business, including finance, manufacturing, sales, shipping, project management, services, and more.

If your business requires combining multiple systems into a unified connected application that brings all business processes together within a familiar environment of Office tools, then Microsoft Business Central is your answer.

Business Central offers the best enterprise solutions through simple and immediate system integration.

Finance

Inventory

Human Resources

Manufacturing

Workflow

Business Intelligence Sales

Project Management

Planning

Warehouse Management

Exchanging data Electronically

Purchasing

Fixed Assets Relationship Management

Assembly Management

Service Management

Incoming Documents