Migration from Navision to Microsoft Dynamics 365 Business Central

Transitioned from legacy Navision ERP to cloud-based Dynamics 365 Business Central in under few months, ensuring zero downtime.

• Centralized finance, accounting, procurement, and inventory
• Automated workflows for invoicing, payments, and compliance reporting, reducing processing time.
• Enhanced fund transparency with real-time dashboards, improving audit readiness and donor trust.
• Integrated with Power BI for predictive analytics on resource

Website Modernization & Data Migration to Microsoft Azure

Redesigned the official IRCS website using modern UI/UX principles, boosting mobile responsiveness and accessibility.

• Migrated legacy data to Azure Blob Storage and SQL databases for 99% uptime.
• Implemented Azure AD for secure authentication and CDN for global
• Added interactive features like donor portals and live chat, increasing user

State Branch Microsites Development

Developed 29 customizable microsites for all state branches.

• Enabled volunteer/membership registration, event calendars, and direct support
• Integrated GIS mapping for disaster relief tracking and beneficiary
• Provided branch admins with CMS tools for local content, reducing HQ

Microsoft 365 Implementation & User Enablement

Migrated all users from on-premise Office to Microsoft 365 E3 suite.

• Streamlined collaboration via Outlook, Teams (with custom channels for disaster ops), SharePoint sites, and OneDrive.
• Conducted multiple training workshops and created video tutorials, achieving good percentage of adoption rate.
• Enabled mobile access for 1000 field volunteers during relief

Mobile Application Development (Android & iOS)

Built the eBloodServices app with 50,000+ downloads, focusing on volunteer mobilization and blood services.

• Features: Multi-state registration, geo-fenced camp scheduling, push notifications for emergencies, and donor matching.
• Admin panel tracks all beneficiaries annually, with photo uploads and offline
• Reduced blood request response time from days to hours, supporting multiple camps yearly.

HRMS System Implementation

Deployed a custom HRMS on Dynamics 365 HR module for staff/volunteers.

• Digitized attendance via biometric integration, leave approvals, and
• Eliminated Excel sheets, cutting HR admin time and

Power BI Reporting, Analytics & Embedded Dashboards

Created many interactive Power BI reports with AI visuals and forecasting.

• Self-service BI integrated with Business Central, Azure data lakes, and app
• Embedded dashboards on the website and microsites (via Power BI Embedded), accessible without logins for public metrics.
• Enabled real-time insights, g., disaster fund utilization up efficiency.

Managed Service Provider (MSP) Support

Ongoing Azure MSP services with 24/7 monitoring via Sentinel and proactive patching.

• 9% SLA on uptime, with quarterly security audits and scalability for peak disaster loads.
• Annual training refreshers and custom integrations.