Project Information
Country
India
Industry
Hospitality
Organization Size
51–200 Employees
Solution Area
Finance and Operational management
Products & Services
• Microsoft Dynamics 365 Business Central
About the Organization
Founded in 2001 and headquartered in Mumbai, Impresario Hospitality Pvt. Ltd. is one of India’s leading experiential dining and hospitality companies. The company operates more than 60 outlets across 20+ cities and has built a strong portfolio of hospitality brands, including Social, Smoke House Deli, Mocha, Salt Water Café, Prithvi Café, and Slink & Bardot. The organization is recognized for creating innovative dining concepts and delivering unique customer experiences across diverse consumer segments.
Challenge
- Disconnected systems between Rista POS and I Beam ERP
- Limited visibility across finance, inventory, and sales operations
- Manual data entry and reconciliation processes increased operational effort
- Higher risk of duplicate records and human errors
- Difficulty generating consolidated reports across multiple systems
- Existing processes lacked scalability for rapid multi-location expansion
Solution
Centralized ERP Implementation
IFI Techsolutions implemented Microsoft Dynamics 365 Business Central as a unified platform for finance and operational management
POS & ERP Integration
- IFI Tech integrated Rista POS with Dynamics 365 Business Central
- Enabled automated synchronization of:
- Sales transactions
- Inventory data
- Financial records
Automation of Operational Processes
- Reduced dependency on manual data entry and spreadsheet-based reconciliation
- Automated data flow between operational and finance systems
Custom Multi-Gateway Payment Reconciliation
- IFI Techsolutions designed and implemented custom automation for payment reconciliation
- Automated reconciliation for payment gateways including:
- Paytm
- Google Pay
- Amazon Pay
Transactions were automatically identified, categorized, reconciled, and posted to the appropriate ledgers
Unified Reporting & Scalability
- IFI Techsolutions enabled consolidated reporting across:
- Sales
- Inventory
- Procurement
- Finance
Standardized operational workflows across multiple outlets to support business expansion
Business Outcomes
Improved Operational Efficiency
- Reduced manual effort for finance and operations teams
- Faster reconciliation and reporting processes
Enhanced Data Accuracy
- Reduced duplicate entries and manual errors
- Improved consistency across operational and financial data
Better Business Visibility
- Unified reporting across sales, finance, and inventory
- Improved access to consolidated business insights
Scalability for Growth
- Centralized ERP foundation supporting expansion across multiple locations
- Improved operational management across distributed outlets
Value Delivered by IFI Techsolutions
- Unified disconnected operational and financial systems
- Automated critical reconciliation and reporting workflows
- Improved financial visibility and reconciliation accuracy
- Reduced operational complexity with centralized business management
- Enabled scalable processes for multi-location hospitality operations