Cloud Infra Managed Services
Operationalize
Accelerate
Modernize
Managed Service Scope
Support Hours
9am – 5pm
24*7*365
Monitoring & Alerts
IaaS Resources
PaaS Resources
SQL as Service
Account Manager
Dedicated account manager
Shared account manager
Review Frequency
Monthly
Quarterly
Semi- Annual
Annual
Contact Options
Email
Call
Web
Microsoft Teams
Dashboard Access
Reporting views
Dashboard views
Asset tracking
Support access
Service performance
Cost Optimization
Consolidated billing
Cost management and allocation
Enhanced optimization
Per support resource model
Azure consumption model
Per node model
Support Type
Incident Management
Change request Management
Update Management
Compliance Management & reporting
user Access & Identity management
Review Type
Security & Monitoring
Compliance
Cost-saving
Optimisation
Backup & Disaster
Recovery
Projects delivered
Frequently Asked Questions
What does it mean by a Microsoft Solution Partner?
Microsoft solution partners are companies that are registered with or certified by Microsoft to deliver trusted, high-quality solutions, ensuring business benefits from proven expertise and the latest technologies. As a member of the Microsoft AI Cloud Partner Program, we can offer software, services, and/or solutions to customers.
What kind of Cloud Solutions can you provide?
At IFI Techsolutions, we can offer end-to-end cloud services, which include migration, deployment, optimisation, and security. With this, we help businesses to scale efficiently while reducing operational costs and improving flexibility.
How can my business benefit from Managed Services?
It is a business model where you can outsource the responsibility for maintaining and monitoring certain processes or functions to a third-party Managed Service Provider (MSP) like us, typically through a contract with defined service-level agreements (SLAs).
We provide proactive monitoring, support, updates, and issue resolution to ensure your IT environment runs smoothly, meanwhile your team can focus on strategic business growth.
What are the industries that commonly choose your solutions?
We work with businesses across various industries, including finance, healthcare, manufacturing, education, and retail. We are known for delivering customized solutions to meet specific operational and compliance requirements of businesses working in these sectors.
How can I find the right Microsoft Solution Partner for my business needs?
To choose the right Microsoft Solution Partner, evaluate their expertise, industry experience, certifications, and client success stories. Make sure that they align with your business goals, offer tailored solutions, and provide reliable ongoing support.
