Managed Service Lifecycle Management

As Managed Service Provider, We Build, Manage, and Operate client environment 24*7*365 ensuring SLA compliance and assist them at every stage of their cloud journey. 

Infrastructure management

Provision cloud environment, proactively manage all systems and adhere to defined service levels.

ICONS-21-2-22

Cloud Native Service

Cloud native services empower modern application development using technologies such as Kubernetes, Docker, serverless functions, APIs, and Kafka. Industry-leading cloud providers enable cloud tooling and services so that developers can reduce operational tasks and build applications faster.

ICONS-21-2-22

Security & compliance​

An end-to-end compliance risk management framework standardizes design, assessment, implementation, and continuous improvement.

Cloud assessment and planning​

Evaluates a business's existing IT infrastructure and produces analysis on the cost benefit, security, and risk factors associated with migrating to the cloud.

Backup and Disaster Recovery​

A business continuity and disaster recovery (BCDR) strategy helps organizations secure data, applications, and workloads during planned or unplanned outages.

Optimization & transparency​

A holistic view into the cloud landscape and empirical data on usage and consumption designed to optimize solution footprints.

Hybrid Monitoring Service

Benefits such as increased flexibility, cost-cutting opportunities, and support for the agile DevOps culture are driving the growth of hybrid cloud infrastructures. On the other hand, achieving visibility, accountability, and control in hybrid cloud environments is difficult, which proves to be a barrier to hybrid cloud success.

Automation & DevOps​

Flexible framework to rapidly deploy full-stack solutions.

Managed Service Lifecycle Management

As Managed Service Provider, We Build, Manage, and Operate client environment 24*7*365 ensuring SLA compliance and assist them at every stage of their cloud journey. 

ICONS-21-2-22

Infrastructure management

Provision cloud environment, proactively manage all systems and adhere to defined service levels. 

ICONS-21-2-22

Cloud native services​

Cloud native services empower modern application development using technologies such as Kubernetes, Docker, serverless functions, APIs, and Kafka. Industry-leading cloud providers enable cloud tooling and services so that developers can reduce operational tasks and build applications faster.

ICONS-21-2-22

Security & compliance​

An end-to-end compliance risk management framework standardizes design, assessment, implementation, and continuous improvement. 

ICONS-21-2-22

Cloud assessment and planning​

Evaluates a business's existing IT infrastructure and produces analysis on the cost benefit, security, and risk factors associated with migrating to the cloud.

ICONS-21-2-22

Backup and Disaster Recovery​

A business continuity and disaster recovery (BCDR) strategy helps organizations secure data, applications, and workloads during planned or unplanned outages.

ICONS-21-2-22

Optimization & transparency​

A holistic view into the cloud landscape and empirical data on usage and consumption designed to optimize solution footprints.

ICONS-21-2-22

Hybrid Monitoring Service

Benefits such as increased flexibility, cost-cutting opportunities, and support for the agile DevOps culture are driving the growth of hybrid cloud infrastructures. On the other hand, achieving visibility, accountability, and control in hybrid cloud environments is difficult, which proves to be a barrier to hybrid cloud success.

ICONS-21-2-22

Automation & DevOps​

Flexible framework to rapidly deploy full-stack solutions.

Managed Service Scope

ICONS-21-2-22

Support Hours

 

  • 9am – 5pm
  • 24*7*365

 

ICONS-21-2-22

Review Frequency

 

  • Monthly 
  • Quarterly 
  • Semi- Annual 
  • Annual 
ICONS-21-2-22

Cost Optimization 

  • Consolidated billing
  • Cost management and allocation
  • Enhanced optimization
  • Per support resource model
  • Azure consumption model
  • Per node model
ICONS-21-2-22

Monitoring & Alerts

 

  • IaaS Resources
  • PaaS Resources
  • SQL as Service
ICONS-21-2-22

Contact Options

  • Email
  • Call
  • Web
  • Microsoft Teams
ICONS-21-2-22

Support Type 

  • Incident Management
  • Change request Management
  • Update Management
  • Compliance Management & reporting
  • user Access & Identity management
ICONS-21-2-22

Account Manager

  • Dedicated account manager
  • Shared account manager
ICONS-21-2-22

Dashboard Access 

  • Reporting views
  • Dashboard views
  • Asset tracking
  • Support access
  • Service performance
ICONS-21-2-22

Review Type

  • Security & Monitoring
  • Compliance
  • Cost-saving
  • Optimisation
  • Backup & Disaster Recovery
ICONS-21-2-22

Support Hours

 

  • 9am – 5pm
  • 24*7*365

 

ICONS-21-2-22

Review Frequency

 

  • Monthly 
  • Quarterly 
  • Semi- Annul 
  • Annual 
ICONS-21-2-22

Cost Optimization 

  • Consolidated billing
  • Cost management and allocation
  • Enhanced optimization
  • Per support resource model
  • Azure consumption model
  • Per node model
ICONS-21-2-22

Monitoring & Alerts

 

  • IaaS Resources
  • PaaS Resources
  • SQL as Service
ICONS-21-2-22

Contact Options

  • Email
  • Call
  • Web
  • Microsoft Teams
ICONS-21-2-22

Support Type 

  • Incident Management
  • Change request Management
  • Update Management
  • Compliance Management & reporting
  • User Access & Identity management
ICONS-21-2-22

Account Manager

  • Dedicated account manager
  • Shared account manager
ICONS-21-2-22

Dashboard Access 

  • Reporting views
  • Dashboard views
  • Asset tracking
  • Support access
  • Service performance
ICONS-21-2-22

Review Type

  • Security & Monitoring
  • Compliance
  • Cost-saving
  • Optimisation
  • Backup & Disaster Recovery