Managed Service Lifecycle Management

As Managed Service Provider, We Build, Manage, and Operate client environment 24*7*365 ensuring SLA compliance and assist them at every stage of their cloud journey. 

Infrastructure management

Provision cloud environment, proactively manage all systems and adhere to defined service levels. 

ICONS-21-2-22

Cloud monitoring services​

Reviewing, observing, and managing the operational workflow in a cloud-based IT infrastructure.

ICONS-21-2-22

Security & compliance​

An end-to-end compliance risk management framework standardizes design, assessment, implementation, and continuous improvement. 

Cloud assessment and planning​

Evaluates a business's existing IT infrastructure and produces analysis on the cost benefit, security, and risk factors associated with migrating to the cloud.

Backup and Disaster Recovery​

A business continuity and disaster recovery (BCDR) strategy helps organizations secure data, applications, and workloads during planned or unplanned outages

Optimization & transparency​

A holistic view into the cloud landscape and empirical data on usage and consumption designed to optimize solution footprints.

Configuration management​

The action of configuring hardware and software settings for cloud-based elements to verify they will work together and communicate efficiently between them.

Automation & DevOps​

Flexible framework to rapidly deploy full-stack solutions.

Managed Service Lifecycle Management

As Managed Service Provider, We Build, Manage, and Operate client environment 24*7*365 ensuring SLA compliance and assist them at every stage of their cloud journey. 

ICONS-21-2-22

Infrastructure management

Provision cloud environment, proactively manage all systems and adhere to defined service levels. 

ICONS-21-2-22

Cloud monitoring services​

Reviewing, observing, and managing the operational workflow in a cloud-based IT infrastructure.

ICONS-21-2-22

Security & compliance​

An end-to-end compliance risk management framework standardizes design, assessment, implementation, and continuous improvement. 

ICONS-21-2-22

Cloud assessment and planning​

Evaluates a business's existing IT infrastructure and produces analysis on the cost benefit, security, and risk factors associated with migrating to the cloud.

ICONS-21-2-22

Backup and Disaster Recovery​

A business continuity and disaster recovery (BCDR) strategy helps organizations secure data, applications, and workloads during planned or unplanned outages

ICONS-21-2-22

Optimization & transparency​

A holistic view into the cloud landscape and empirical data on usage and consumption designed to optimize solution footprints.

ICONS-21-2-22

Configuration management​

The action of configuring hardware and software settings for cloud-based elements to verify they will work together and communicate efficiently between them.

ICONS-21-2-22

Automation & DevOps​

Flexible framework to rapidly deploy full-stack solutions.

Managed Service Scope

ICONS-21-2-22

Support Hours

 

  • 9am – 5pm
  • 24*7*365

 

ICONS-21-2-22

Review Frequency

 

  • Monthly 
  • Quarterly 
  • Semi- Annul 
  • Annual 
ICONS-21-2-22

Cost Optimization 

  • Consolidated billing
  • Cost management and allocation
  • Enhanced optimization
  • Per support resource model
  • Azure consumption model
  • Per node model
ICONS-21-2-22

Monitoring & Alerts

 

  • IaaS Resources
  • PaaS Resources
  • SQL as Service
ICONS-21-2-22

Contact Options

  • Email
  • Call
  • Web
  • Microsoft Teams
ICONS-21-2-22

Support Type 

  • Incident Management
  • Change request Management
  • Update Management
  • Compliance Management & reporting
  • user Access & Identity management
ICONS-21-2-22

Account Manager

  • Dedicated account manager
  • Shared account manager
ICONS-21-2-22

Dashboard Access 

  • Reporting views
  • Dashboard views
  • Asset tracking
  • Support access
  • Service performance
ICONS-21-2-22

Review Type

  • Security & Monitoring
  • Compliance
  • Cost-saving
  • Optimisation
  • Backup & Disaster Recovery
ICONS-21-2-22

Support Hours

 

  • 9am – 5pm
  • 24*7*365

 

ICONS-21-2-22

Review Frequency

 

  • Monthly 
  • Quarterly 
  • Semi- Annul 
  • Annual 
ICONS-21-2-22

Cost Optimization 

  • Consolidated billing
  • Cost management and allocation
  • Enhanced optimization
  • Per support resource model
  • Azure consumption model
  • Per node model
ICONS-21-2-22

Monitoring & Alerts

 

  • IaaS Resources
  • PaaS Resources
  • SQL as Service
ICONS-21-2-22

Contact Options

  • Email
  • Call
  • Web
  • Microsoft Teams
ICONS-21-2-22

Support Type 

  • Incident Management
  • Change request Management
  • Update Management
  • Compliance Management & reporting
  • User Access & Identity management
ICONS-21-2-22

Account Manager

  • Dedicated account manager
  • Shared account manager
ICONS-21-2-22

Dashboard Access 

  • Reporting views
  • Dashboard views
  • Asset tracking
  • Support access
  • Service performance
ICONS-21-2-22

Review Type

  • Security & Monitoring
  • Compliance
  • Cost-saving
  • Optimisation
  • Backup & Disaster Recovery